Shipping

Once our team processes your order within 1-3 business days, expect to get it within 10-20 business days, after it's been processed. 

We use a third-party shipping company and once packages leave our warehouses, it's in the hands of the postal carrier. Please note that certain factors such as customs clearance and delayed logistics are something we do not have control over on our end.

USA deliveries may be a bit quicker than the UK, Australia, and New Zealand. Almost all European and Asian countries will experience longer ship times.

If you need a status update regarding your order, please contact us at support@serenshop.com.